Privacy Policy
We i.e. TheGroceryWalaa are committed to protecting the privacy and security of your personal information. Your privacy is important to us and maintaining your trust is paramount.
This privacy policy explains how we collect, use, process and disclose information about you. By using our website and affiliated services, you consent to the terms of our privacy policy (“Privacy Policy”) in addition to our ‘Terms of Use.’ We encourage you to read this privacy policy to understand the collection, use, and disclosure of your information from time to time, to keep yourself updated with the changes and updates that we make to this policy.
This privacy policy describes our privacy practices for all websites, products and services that are linked to it. However this policy does not apply to those affiliates and partners that have their own privacy policy. In such situations, we recommend that you read the privacy policy on the applicable site.
Should you have any clarifications regarding this privacy policy, please write to us at thegrocerywalaa@gmail.com
"TheGroceryWalaa" respect your privacy and is committed to protecting it. This policy sets out:
- The types of information that TheGroceryWalaa may collect from you directly or through automated means when you access or use its website, application and;
- Its practices for collecting, using, maintaining, protecting and disclosing that information.
Please read this policy carefully to understand Blinkit's policies and practices regarding your information and how TheGroceryWalaa will treat it. By accessing or using its Services and/or registering for an account with TheGroceryWalaa, you agree to this privacy policy and you are consenting to TheGroceryWalaa's collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information TheGroceryWalaa requires, Blinkit may not be able to provide all of its Services to you.
This policy may change from time to time, and your continued use of TheGroceryWalaa's Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for any updates.
Permissible Age: The Services are not intended for users under the age of 18, unless permitted under applicable local laws (“Permissible Age”). We do not knowingly collect any personal information from users or market to or solicit information from anyone under the Permissible Age.
The information we collect and how we use it
TheGroceryWalaa collects several types of information from and about users of our Services, which includes
- Your Personal Information - personal information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have; and
- Non-Personal Information – which includes data about your internet connection, the device(s)you use to access our Services, your usage details and other such information that does not pertain to your identity.
1. Information You Provide to Us
The information we collect on or through our Services may include:
- Personal information: Name, address, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number, date of birth, anniversary date, user bio and website.
- Your content: Information you provide through our Services, including ordering details and history, contact information of people you provide to us for various features, and other information you provide on our Services or your account profile. You have the option to provide contacts including that of your friends or other parties to avail certain Services. By providing any such information you confirm that you have such individual’s consent to share their personal information with TheGroceryWalaa.
- Your searches and other activities: The search terms you have looked up and results you selected.
- Your browsing information: How long you used our Services and which features you used; the ads you clicked on.
- Your communications: Communications between you and delivery partners, or sellers through our Services, some of which may be recorded for internal purposes; your participation in a survey, poll, sweepstakes, contest or promotion scheme; your request for certain features (e.g., newsletters, updates or other products); your correspondence with our customer service and other grievance redressal mechanisms. If you send information from the Services via SMS text message, we may log your phone number, phone carrier, and the date and time that the message was processed. Carriers may charge recipients for texts that they receive. If you provide specific feedback to us via any mode of communication including emails, we may forward your information to the relevant third party seller, manufacturer or service provider for improving the Services provided to you.
We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third party service providers providing payment gateway and payment processing services are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your Blinkit account with anyone. If we receive instructions using your username and password, we will consider that you have authorized the instructions and will not be liable for any breach or subsequent loss arising out of such perceived authorisation.
Miscellaneous
- Third party links and services: The Services may contain links to third-party websites. Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services which may be linked to our services. We do not endorse or make any representations about third-party websites or services. Our Privacy Policy does not cover the information you choose to provide to or that is collected by these third parties. We strongly encourage you to read such third parties' privacy policies prior to sharing any personal information with such third parties.
- Policy amendments: We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and processing practices, the features of our Services, or advances in technology. Please check this page periodically for any changes or updates. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes here and may notify you where required by law. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.
If you have any queries relating to the processing/ usage of information provided by you or TheGroceryWalaa's Privacy Policy, you may email the Data Protection Officer (DPO) at thegrocerywalaa@gmail.com